Dr Taking care of elder patient

Need Care at Home? We’ll Help You Connect With a Local Provider

Compassionate care starts with the right provider. Whether you need non-medical home care, skilled home health, hospice support, or mobility solutions, we help connect families with trusted local services in their area.

Get in Touch

Terms and Conditions

Effective Date: 01/01/2024

Last Updated: 12/16/2024

Welcome to the website for Golden Gate Hospice. Please read these Terms and Conditions carefully as they are legally binding on you as a visitor to our website. By using this website, you accept these Terms and Conditions in full. If you do not agree with any part of these Terms, please do not use this website.

Definitions

  • “Golden Gate Hospice” means Golden Gate Hospice, located at 6420 Van Nuys Blvd Suite 201, Van Nuys, CA 91401.
  • “Website” means www.goldengatehospice.com only.
  • “You,” “your,” and “yours” mean the person(s) accessing the Website.
  • “We,” “us,” and “our” mean Golden Gate Hospice.
  • “Material” means any information, data, text, graphics, links, programming code, or other material published, contained, or available on the Website.

Users

The Website is intended for people accessing it from within the United States. We do not guarantee that the Website or the information it contains complies with or is appropriate for use in other countries. By using www.goldengatehospice.com, you agree to be legally bound by these terms, effective immediately upon your first use of the Website. If you do not agree to these terms, please refrain from accessing and/or using the Website.

Changes to the Terms of Use

We reserve the right to modify these Terms and Conditions at any time. Please review these Terms periodically to ensure you are aware of any updates. Your continued use of www.goldengatehospice.com after changes are posted means you agree to be legally bound by the updated terms.

Contacting Us About These Terms

If you have questions about these Terms and Conditions, please contact us:

Material

The material on the Website is provided for informational purposes only. While we take every care to ensure the information is accurate and reliable, we do not make any warranties or representations about its accuracy. We reserve the right to update or change the material on the Website without notice.

Use of Content on www.goldengatehospice.com

  • You may use the content on this Website only for personal, non-commercial purposes.
  • You may not copy, reproduce, republish, download, post, broadcast, transmit, or otherwise use the Website’s content without prior written permission from Golden Gate Hospice.
  • You agree not to adapt, alter, or create derivative works from any content except for personal, non-commercial use.

By using this Website, you agree to do so only for lawful purposes. Prohibited behavior includes but is not limited to:

  • Harassing or causing distress to others.
  • Transmitting obscene or offensive content.
  • Disrupting the normal flow of interaction on the Website.

Service Access

We strive to ensure that the Website is available 24 hours a day. However, we are not liable if the Website becomes unavailable for any reason, at any time, or for any duration. Access to the Website may be suspended temporarily and without notice for system maintenance, repairs, or reasons beyond our control.

Intellectual Property

The names, images, and logos identifying Golden Gate Hospice and third parties, as well as their products and services, are subject to copyright, trademark, and other intellectual property rights. Unauthorized use of these materials is prohibited without prior written permission.

Privacy and Data Protection

We are committed to protecting your privacy. For details on how we handle your data, please review our Privacy Policy.

Photographic Images and Videos

Golden Gate Hospice ensures that prior written consent is obtained from patients and families whose photographs or videos are published on the Website.

The Website may include embedded content from third-party platforms such as YouTube, Twitter, or Facebook. We do not control the privacy practices of these platforms, and users of such platforms are responsible for their own content.

Governing Law

These Terms and Conditions are governed by the laws of the United States and the State of California. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the courts located in California.

The Web Team

To contact our Web Team, email us at: info@goldengatehospice.com

Privacy Policy

Effective Date: 01/01/2024

Last Updated: 12/16/2024

At Golden Gate Hospice, we are committed to protecting your privacy and providing a safe online experience. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or participate in our messaging programs.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as name, phone number, email address, or other details you provide through forms, sign-ups, or consultations.
  • Automatically Collected Information: Including IP addresses, browser type, device information, and website activity (via cookies and analytics tools).
  • Mobile Messaging Data: When you opt-in to receive SMS or MMS communications, we may collect your phone number, message history, and preferences.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services, including hospice care consultations and resources.
  • Respond to inquiries, process requests, and fulfill service agreements.
  • Send marketing and promotional communications (with your explicit consent).
  • Administer mobile messaging programs.

3. Mobile Messaging Program

By opting into Golden Gate Hospice’s mobile messaging program, you agree to the following terms:

Opt-In Message/Confirmation MT

When you opt-in, you will receive a confirmation message with the following:

  • The Golden Gate Hospice brand name.
  • Frequency of messages (e.g., 4 messages/month).
  • Disclosure that “Message and data rates may apply.”
  • Instructions for obtaining help (text HELP to [shortcode/number]).
  • Opt-out instructions (text STOP to [shortcode/number]).

Message Frequency and Charges

Message frequency varies. Standard carrier rates for SMS and data apply. Consult your mobile carrier for more information.

Opt-Out Instructions

To stop receiving messages from Golden Gate Hospice, reply with STOP. You will receive a final message confirming that you have been unsubscribed. After this, no further messages will be sent.

Help Instructions

For assistance, reply with HELP or contact us:

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your data, including encryption, secure servers, and access controls. However, no online or electronic communication is 100% secure, so we encourage you to exercise caution.

5. Your Rights and Choices

You have the right to:

  • Opt out of marketing communications at any time.
  • Access, update, or delete your personal information by contacting us at info@goldengatehospice.com.

6. Third-Party Disclosure

We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share information with trusted partners for operational purposes, such as service delivery or technical support.

7. Cookies and Tracking Technologies

We use cookies to improve user experience and gather analytics data. You can adjust your cookie preferences in your browser settings.

8. Children’s Privacy

Golden Gate Hospice does not knowingly collect information from children under 13. If you believe a child has provided us with personal information, contact us immediately.

9. Changes to This Policy

Golden Gate Hospice reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Pin It on Pinterest