New Logo Golden Gate

Email us

info@goldengatehospice.com

CALL US (747) 282- 1515
FREE CONSULTATION

Privacy Policy

Effective Date: 01/01/2024

Last Updated: 12/16/2024

At Golden Gate Hospice, we are committed to protecting your privacy and providing a safe online experience. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or participate in our messaging programs.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as name, phone number, email address, or other details you provide through forms, sign-ups, or consultations.
  • Automatically Collected Information: Including IP addresses, browser type, device information, and website activity (via cookies and analytics tools).
  • Mobile Messaging Data: When you opt-in to receive SMS or MMS communications, we may collect your phone number, message history, and preferences.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services, including hospice care consultations and resources.
  • Respond to inquiries, process requests, and fulfill service agreements.
  • Send marketing and promotional communications (with your explicit consent).
  • Administer mobile messaging programs.

3. Mobile Messaging Program

By opting into Golden Gate Hospice’s mobile messaging program, you agree to the following terms:

Opt-In Message/Confirmation MT

When you opt-in, you will receive a confirmation message with the following:

  • The Golden Gate Hospice brand name.
  • Frequency of messages (e.g., 4 messages/month).
  • Disclosure that “Message and data rates may apply.”
  • Instructions for obtaining help (text HELP to [shortcode/number]).
  • Opt-out instructions (text STOP to [shortcode/number]).

Message Frequency and Charges

Message frequency varies. Standard carrier rates for SMS and data apply. Consult your mobile carrier for more information.

Opt-Out Instructions

To stop receiving messages from Golden Gate Hospice, reply with STOP. You will receive a final message confirming that you have been unsubscribed. After this, no further messages will be sent.

Help Instructions

For assistance, reply with HELP or contact us:

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your data, including encryption, secure servers, and access controls. However, no online or electronic communication is 100% secure, so we encourage you to exercise caution.

5. Your Rights and Choices

You have the right to:

  • Opt out of marketing communications at any time.
  • Access, update, or delete your personal information by contacting us at info@goldengatehospice.com.

6. Third-Party Disclosure

We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share information with trusted partners for operational purposes, such as service delivery or technical support.

7. Cookies and Tracking Technologies

We use cookies to improve user experience and gather analytics data. You can adjust your cookie preferences in your browser settings.

8. Children’s Privacy

Golden Gate Hospice does not knowingly collect information from children under 13. If you believe a child has provided us with personal information, contact us immediately.

9. Changes to This Policy

Golden Gate Hospice reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Pin It on Pinterest